Process analysis

Process analysis is a methodology that describes the different steps that make up a process.

It is important to note that analyzing each of the steps in the process is essential because some of them add value and others only produce waste. The analysis allows to identify those steps that are negative for the operation of the company. What is sought when conducting a process analysis is to reduce or eliminate the steps that produce waste.

On the other hand, knowing and understanding how the processes are operating helps to improve and ensure the competitiveness of the company. This, since it allows to examine in a general way how the processes are operating and even numerical data can be obtained. This data provides indicators of the time required for the process, the amount of waste, how many people are involved, and the cost required.

Ultimately, what is sought when performing a process analysis is to separate the steps that make up the processes. Then, study each step separately, to finally determine if it is working properly, or if not, look for ways to improve them.

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    Important concepts in process analysis

    First of all, the most significant concepts to master to better understand a process analysis are:

    What is a process?

    A process is a set of steps or activities related to the purpose of achieving a certain result. Every process involves a series of inputs, which are transformed to obtain outputs. The outputs correspond to the end or expected result.

    What is analysis?

    Now, analysis is a method that consists of identifying the components that make up a whole or a unit. Then we proceed to separate each of the components. Each component must be examined in detail to know its characteristics, its nature and how it works.

    Steps to develop a process analysis

    The main steps to perform a process analysis are as follows:

    1. Process identification

    To begin performing a process analysis, you must first identify the processes that are causing a problem. This, in order to improve them. The processes that must be improved will be those that are not meeting the established objectives.

    2. Appoint the work team

    After the processes to be improved have been identified, the next step is to designate the group of people who should review and analyze them. The most appropriate thing will be to choose those people who know about the processes or who are related to them.

    The work team must be made up of:

    • A person who takes on the role of the team leader.
    • An executive of the company who has decision-making capacity.
    • A group of workers familiar with the process.
    • Workers from other departments who want to closely monitor the improvements.

    3. Create a process diagram

    Next, a process diagram is drawn up. This diagram makes it easy to graphically visualize the process to be improved. The diagram allows you to understand the process in a simple way and to hold each member of the team responsible for the tasks that they must perform. In this step, it is convenient to define the start and end dates of the process analysis.

    4. Know the current situation of the process

    This step allows you to know how a process is developing. Subsequently, the optimal way to implement it must be sought so that better results are obtained. To achieve a process improvement it is important to know the opinions of the workers involved. It is also necessary to review the numerical data of the efficiency of the process, what is the final objective of the process and the obstacles that may be affecting it.

    5. Determine the aspects for improvement

    After knowing the current performance of the process, it is important to determine which are the aspects that need to be improved. The aspects to be improved must be correlated with the expected objectives of the process.

    6. Redesign the improved process

    Finally, after carrying out all the previous steps, the new improved process is redesigned. This redesign can be done with all the information that has been obtained throughout the aforementioned steps. The redesign of the new process should be focused on achieving the objectives. If the expected objectives are achieved, the analysis is successful and the company will perform more efficiently.

    Process Analysis 1
    Process analysis br />Steps to make it

    Benefits of conducting a process analysis

    Undoubtedly, the objective of conducting a process analysis is not only the collection of data and information. The important thing is that the data and information obtained can be used to make the corresponding and necessary improvements in the processes. Otherwise, you would only be wasting time, effort and resources.

    The benefits that can be achieved with the use of this methodology are:

    • Improve the quality of processes.
    • Increase the efficiency of the company.
    • Reduce the costs of the implemented processes.
    • Simplify work and activities.
    • Make work in general more efficient and safe.
    Process Analysis 2
    Process analysis br />Profits

    Types of process analysis

    The two most important types of process analysis are:

    • Process task analysis: In the analysis of process tasks, the main focus is the activities and tasks that people perform. Therefore, the most important thing in this analysis is the people or what they do.
    • Analysis of process products: Product analysis focuses on what can be done to an object. The most important thing is the object or what can be done to it.

    Of course, in the analysis you can find the order of the steps of the whole process. These steps and their corresponding order can be represented graphically using a specific symbology.

    Worksheet for process analysis

    Generally, in order to perform a process analysis, a simple sheet can be used that must have the following columns:

    • Number: Here the number corresponding to each of the steps of the process is noted, according to the required order.
    • Steps: The steps column is used to record and describe each of the steps that must be followed in a process.
    • Flow: The symbology used to visualize the process flow is placed in the flow column.
    • Weather: In this column a suitable unit of time measurement is used to record the performance of each step.
    • Graphic symbols: In this section, the correct order of each of the process steps is represented by symbols.

    The process analysis worksheet will be represented as follows:

    Process Analysis 4
    Worksheet for process analysis

    To finish, we conclude by saying that process analysis is a very useful methodology for any company, since when an adequate process analysis is carried out, it is very easy to identify and evaluate all the steps that are subject to improvement in the processes that present some Type of problem. In addition, it helps to make decisions to implement the redesign of processes that must be improved so that the objectives can be achieved.

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